Privacy Policy

Last updated: 20 August 2026

PTS Marketing respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you use ptsmarketingagency.com, use a PTS tool or calculator, respond to a PTS campaign or Meta lead form, book a consultation, or otherwise interact with our services.

Who this policy applies to

This policy applies to website visitors, prospective and current clients, business contacts, partners and people who interact with PTS campaigns or tools. PTS works with and markets to a broad range of businesses and professionals, including business owners, real estate agents and brokers, property developers, property managers, landlords, short-term-rental and Airbnb operators, lawyers and conveyancing professionals, and other real-estate-adjacent service providers. It is not limited to one industry or service.

Who we are and how to contact us

PTS Marketing is responsible for deciding how the personal information described in this policy is used. If you have a privacy question or request, contact us at ptsmarketingagency@gmail.com or 876-823-3165.

Information we collect

Depending on how you interact with us, we may collect:

• contact details, including your name, email address, telephone number, business name and role;
• professional and business information you choose to provide, such as your industry, services, website or social-media details, marketing goals, growth plans, property or development information, listings, operations, and the type of support you are seeking;
• answers you submit through lead forms, consultations, surveys, calculators, scorecards or other free PTS tools;
• consultation, booking, enquiry, communications and customer-service information; and
• technical information generated when you use our website, such as IP address, browser/device information, pages viewed and cookie-related data.

Please do not submit confidential, sensitive or regulated information that is not necessary for your enquiry. This includes information about clients, customers, buyers, sellers, tenants, guests or other third parties unless you have authority to provide it and it is relevant to the service you request.

How we collect information

We collect information directly from you when you contact us, browse our website, use a PTS tool, complete a website enquiry or Meta Instant Form, book a meeting, or communicate with us. We may also receive campaign and technical information from the platforms used to provide those interactions, including Meta and HubSpot.

How we use information

We use personal information to respond to your enquiry, assess whether our services are relevant, arrange and manage consultations, deliver requested tools or services, prepare proposals, provide marketing, lead-generation, website, automation, CRM, content, analytics or real-estate-growth support, improve our website and campaigns, protect our business and users, and meet legal or regulatory obligations.

We may use business-contact information to send marketing communications only where you have agreed to receive them or where permitted by applicable law. You can ask us to stop direct marketing at any time.

When we share information

We may share information with service providers that help us operate our business and deliver services, including:

• Meta, when you interact with our ads or submit a Meta Instant Form;
• HubSpot, when you use a PTS meeting or booking link;
• hosting, website, security, analytics, email, automation and CRM providers we use in connection with our website, campaigns or services; and
• professional advisers, regulators, law enforcement or other parties where disclosure is required or reasonably necessary to protect legal rights, safety or security.

Where a form or campaign clearly identifies a PTS client, partner, event or business whose service you ask about, we may process your enquiry on its behalf and share it with that identified party so that they can respond. Their privacy notice may also apply. We do not sell personal information.

International processing

Some of our service providers may process information outside Jamaica. Where this happens, we take reasonable steps to use providers and safeguards appropriate to the service and the information involved.

How long we keep information

We keep enquiry, lead, booking, tool and business-contact information for up to 24 months after our last meaningful interaction with you, unless a longer period is needed for legal, tax, security, dispute-resolution or contractual purposes. We may keep aggregated or de-identified information for longer.

Security

We use reasonable organisational and technical measures designed to protect personal information. No online service can guarantee absolute security, so please use care when sending information electronically.

Your choices and privacy requests

Subject to applicable law, you may ask us to access, correct or delete personal information we hold about you, or object to direct marketing. To make a request, email ptsmarketingagency@gmail.com. We may need to verify your identity before acting on a request. If you are in Jamaica and remain dissatisfied after contacting us, you may contact the Office of the Information Commissioner.

Cookies and similar technologies

Our website and advertising providers may use cookies and similar technologies to make the site work, understand performance, remember preferences and measure or improve advertising. You can manage cookies through your browser settings. Disabling cookies may affect some website functions.

Children

Our services are intended for adults and business users. We do not knowingly seek to collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the revised version on this page and update the date above.